Upwork Readiness Test Answers for Agency Contractors 2018

Upwork Readiness Test Answers for Agency Contractors 2018

1. The Upwork Team application Time Tracker records which of the following?


Answers:

• Screenshot of the active screen once per billing segment

• Number of keystrokes

• Number of mouse clicks

• Memo entered by the contractor

• All of the above

2. Which of the following are TRUE about your Upwork Work Diary?


Answers:

• Allows clients to see when and what their contractors are working on

• Enables automatic billing for hourly contracts

• The Upwork Team application auto-tracks time which can be reviewed in the Work Diary

• Manual time can be added, but isn't guaranteed payment

• All of the above

3. Which of the following is TRUE about fixed-price contracts?


Answers:

• Clients billed automatically each week

• How much to pay and when to pay is at the client's discretion

• Hours worked will show on your profile

• Time-tracking required

• Qualify for the Upwork payment guarantee

4. Which of the following are required for your agency to qualify for guaranteed payment?


Answers:

• An hourly contract

• Tracking your time with the Upwork Team application

• Entering relevant memos

• A client with a verified payment method

• All of the above

5. Staffing managers can apply to jobs for you.


Answers:

• True

• False

6. Which of the following actions are NOT allowed when applying to job postings?


Answers:

• Misrepresenting your skills, experiences, portfolio, etc.

• Submitting boilerplate, placeholder or generic bids or other spam

• Offering to do work that would violate copyrights or terms of service

• Applying when you are not truly qualified

• All of the above

7. Which of the following statements is FALSE about Upwork agencies?


Answers:

• Agency contractors work on behalf of an agency on the oDesk platform

• Agencies vary in size; from one person to hundreds of skilled contractors

• Payments made to agency contractors go to the agency rather than the contractor

• Payments made to agency contractors are automatically split by Upwork between the agency and the contractor

• An agency is an organization that sells the services of their agency contractors on Upwork

8. Which of the following are TRUE about the Upwork dispute process?


Answers:

• The dispute process only applies to hourly contracts

• If you fail to respond, Upwork will refund the client and suspend your account

• If you reject the dispute, Upwork specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee

• Disputed hours ruled in the client's favor are refunded

• All of the above

9. What happens when a contract ends?


Answers:

• You lose access to the Work Diary

• Both users can leave feedback

• The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you

• Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule

• All of the above

10. Which of the following are NOT permitted on Upwork?


Answers:

• Sharing a single account between multiple people

• Opening more than one account on Upwork

• Using a logo or clip art as your profile portrait

• Using a fake name

• All of the above

11. Which of the following is FALSE about weekly limits on hourly contracts?


Answers:

• Hours in excess of the weekly limit will not be billed to the client

• You should discuss any need to work beyond your limit with your client

• The weekly limit can be changed by the contractor

• The weekly limit can be changed by the client

• Hours in excess of the weekly limit are not guaranteed payment

12. What happens when a contract ends?


Answers:

• You lose access to the Work Diary

• Both users can leave feedback

• The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you

• Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule

• All of the above

13. Which of the following statements is FALSE about Upwork agencies?


Answers:

• Agency contractors work on behalf of an agency on the Upwork platform

• Agencies vary in size; from one person to hundreds of skilled contractors

• Payments made to agency contractors go to the agency rather than the contractor

• Payments made to agency contractors are automatically split by Upwork between the agency and the contractor

• An agency is an organization that sells the services of their agency contractors on Upwork

14. Which of the following are required for your agency to qualify for guaranteed payment?


Answers:

• An hourly contract

• Tracking your time with the Upwork Team application

• Entering relevant memos

• A client with a verified payment method

• All of the above

15. The Upwork Team application Time Tracker records which of the following?


Answers:

• Screenshot of the active screen once per billing segment

• Number of keystrokes

• Number of mouse clicks

• Memo entered by the contractor

• All of the above

16. Which of the following are TRUE about the Upwork dispute process?


Answers:

• The dispute process only applies to hourly contracts

• If you fail to respond, Upwork will refund the client and suspend your account

• If you reject the dispute, Upwork specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee

• Disputed hours ruled in the client's favor are refunded

• All of the above

17. Which of the following are TRUE about your Upwork Work Diary?


Answers:

• Allows clients to see when and what their contractors are working on

• Enables automatic billing for hourly contracts

• The Upwork Team application auto-tracks time which can be reviewed in the Work Diary

• Manual time can be added, but isn't guaranteed payment

• All of the above

18. Which of the following is TRUE about fixed-price contracts?


Answers:

• Clients billed automatically each week

• How much to pay and when to pay is at the client's discretion

• Hours worked will show on your profile

• Time-tracking required

• Qualify for the Upwork payment guarantee

19. Staffing managers can apply to jobs for you.


Answers:

• True

• False

20. Which of the following is FALSE about weekly limits on hourly contracts?


Answers:

• Hours in excess of the weekly limit will not be billed to the client

• You should discuss any need to work beyond your limit with your client

• The weekly limit can be changed by the contractor

• The weekly limit can be changed by the client

• Hours in excess of the weekly limit are not guaranteed payment

21. Which of the following are NOT permitted on Upwork?


Answers:

• Sharing a single account between multiple people

• Opening more than one account on Upwork

• Using a logo or clip art as your profile portrait

• Using a fake name

• All of the above